Independent Adoption Center Offices & Staff


National San Francisco Bay Area Office

2300 Clayton Road, Suite 1150
Concord, CA 94520
T: 800-571-2913
T: 925-827-2229
F: 925-603-0820
Executive Ann Wrixon, MSW, MBAExecutive Director Kathleen Silber, MSW, ACSWAssociate Executive Director National Marketing, Development, and Outreach Ryan SchwabNational Marketing Director Cory BardwellMarketing & Design Associate (for Concord clients) Amalia GratteriCommunity Manager Counseling Delaney DiskinAdoption Coordinator/Adoptive Parent Intake Counselor Nashwa Emam, MSWOpen Adoption Counselor / Adoption Coordinator Alice Hubbell, MSWOpen Adoption Counselor / Adoption Coordinator Jackie SiinoOpen Adoption Counselor Karen Tirlia, MSWAdoption Coordinator Charles Weatherby, MSW, LCSWHome Study Supervisor Birthparent and Adoptive Parent Intake and Outreach Tina Adams, MSWHospital Outreach Liaison Tomasa Dueñas, MSWBirth and Adoptive Parent Intake Counselor Jennifer SjogrenAdministrative Assistant / Centralized Letters Agency Services Lyn DawnAgency Support Services Manager Lynn HasegawaAgency Support Services Associate Office Management Heather CarpenterAdministrative Assistant Regan CoryellBookkeeper Rachael HendersonReceptionist Matthew LandonIT Manager Chelsea OsegueraExecutive Assistant


Los Angeles Office

5777 W. Century Blvd, Suite 1450
Los Angeles, CA 90045
T: 800-726-1021
T: 310-215-3180
F: 310-215-3252
Branch Director Jennifer Bliss, PsyD, LCSW, LPCC Branch Director / National Associate Counseling Director Counseling Hilary Bant, MSWAdoption Coordinator Jody Hills, MSWAdoption Coordinator / Birthparent Intake Associate Guylaine Hubbard-Brosmer, PhD, MSW Adoption Coordinator / Home Study Supervisor / National Research Director Kathleen Warschefsky, MSSWOpen Adoption Counselor Birthparent Intake and Outreach Katie ChaviraBirthparent Intake Supervisor / Outreach Coordinator / Home Study Coordinator Alexandra DesmondOutreach Associate Agency Services & Office Management Laura SmithOffice Manager, Home Study Assistant Marketing Robert Gutierrez, BFA, MBAMarketing & Design Associate (for LA, Texas, and Indiana clients)


North Carolina Office

11030 Raven Ridge Road, Suite 109
Raleigh, NC 27614
T: 800-941-8989
T: 919-676-6288
F: 919-676-6707
Branch Director Niketa FrazierBranch Director / Adoptive Parent Intake Counselor Counseling Britt Cloudsdale, MSWAdoption Coordinator Keyanna Terry, MSWOpen Adoption Counselor Rebecca Weinberg, MSWAdoption Coordinator/Open Adoption Counselor Birthparent Intake and Outreach Brittany HutchisonBirthparent Intake Associate Marketing Aki Parker, MFA National Marketing & Design Associate


Georgia Office

2060 East Exchange Place, Suite 140
Tucker, GA 30084
T: 800-385-4016
T: 404-321-6900
F: 770-557-1135
Branch Director Michelle Keyes, LMSWBranch Director / Adoptive Parent Intake Counselor Counseling Kristine French, BSWAdoption Coordinator Ashley Garrison, MSWOpen Adoption Counselor Pamela Merritt, LMSWAdoption Coordinator / Open Adoption Counselor Birthparent and Adoptive Parent Intake and Outreach Hailey Andrews, MSW, LCSWOutreach Associate Office Management Angela FaganAdministrative Assistant Marketing Chris Jones, BFA, MBAMarketing & Design Associate (for Georgia and North Carolina clients)


Indiana Office

5136 E Stop 11 Road, Suite 30
Indianapolis, IN 46237
T: 800-771-3721
T: 317-887-2015
F: 317-887-2088
Branch Director Kathy Wilkerson, MSW, LSWBranch Director/ Adoption Coordinator Counseling Tanya Thomas, MSW, LSWOpen Adoption Counselor Birthparent and Adoptive Parent Intake and Outreach Kim Stewart, BSWMidwest Adoptive Parent & Birthparent Intake Associate Office Management Elizabeth JacquesOffice Assistant


Texas Office

5555 West Loop South, Suite 550
Houston, TX 77401
T: 855-205-9827
T: 281-668-0140
F: 713-666-2925
Branch Director Amber Burfeind, LMSWTexas Administrator / Adoption Coordinator Counseling Cindy Carter, LMSWOpen Adoption Counselor Bianca Esquivel, LMSWBirthparent Intake Counselor/Adoptive Parent Intake Coordinator


New York Office

116 West 23rd Street, Suite 500
New York, NY 10011
T: 855-892-3239
T: 646-558-6505
F: 646-861-4763
Branch Co-Directors Jennifer Bliss, PsyD, LCSW, LPCCBranch Co-Director Amber Burfeind, LMSWBranch Co-Director Counseling Stephanie Ferrell, MSWOpen Adoption Counselor Mallory Winter, MSWAdoption Coordinator Outreach Joyce Laudon Nussbaum, LCSWOutreach & Education Director


Florida Office

3030 N Rocky Point Drive W, Suite 150
Tampa, FL 33607
T: 877-977-2144
T: 813-517-0503
F: 404-601-9197
Branch Director Michelle Keyes, LMSWBranch Director Counseling Audra Brown, MSWOpen Adoption Counselor Kathy Roth, MSWAdoption Coordinator / Birthparent Intake Counselor


Connecticut Office

Connecticut Business Centers
Six Landmark Square, Fourth Floor
Stamford, CT 06901
T: 800-877-6726
T: 203-747-8500
F: 775-369-7269
Branch Co-Directors Jennifer Bliss, PsyD, LCSW, LPCCBranch Co-Director Amber Burfeind, LMSWBranch Co-Director Counseling Stephanie Ferrell, MSWOpen Adoption Counselor Mallory Winter, MSWAdoption Coordinator